INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I return an item?
To return an item, send us an email at info@corgishop.net
Where I can reach you?
You can reach us at info@corgishop.net, or call support at (650) 518-7173
Shipping Information
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
Track Order
To track your order please enter one or multiple Order Tracking ID below.
You can find the Order Tracking ID in the order e-mail that was sent to you.
CONTACT INFORMATION